Alexander MacDonald, Vice President

Hi, I’m Alex MacDonald and I'm the Vice President of the Halifax office. In my role I support department managers so that they in turn can provide the best possible support to all of our team members throughout the organization.

Core Values

We have created a fantastic culture at Admiral that really is reflected in our motto that “people who like what they do, do it better.” If our employees do their best this results in happy and satisfied customers. We are built on a foundation of trust, entrepreneurial spirit, excellence in customer service, hard work and fun.

Job Rewards

I get a kick out of coming to work every day.Our team is fantastic; they share our commitment to creating a great environment to work in and to bringing out the best in everyone. The entire office has done an amazing job of recreating the Admiral culture in Halifax. The most rewarding part of my job is seeing through our commitment to developing internal talent to perform better in their jobs, develop new skills or take the initiative to creatively solve a problem for one of our customers.

Experience at Admiral

I joined Admiral Group 3 years ago, and I haven’t looked back. With just a basic understanding of UK motor insurance (I grew up in Halifax), I had some learning to do. To transfer the knowledge that I needed, I worked in our head office in Cardiff, Wales for 4 months to learn the ins and outs of our business. Prior to joining Admiral I worked in customer service in the banking and wireless telephone industries.

Typical day

A typical day for me involves a close look at our business, how we are doing as a company and what's upcoming for the week and month ahead. I spend about half of my time as a coach and mentor in support of my team. I like to think of myself as the “head coach” at the Halifax office.

Why Admiral?

The decision for me was an easy one. I recognized very early on that Admiral is committed to its employees, its customers and to ensuring a fun, friendly workplace that rewards and recognizes hard work and commitment. It's a culture that's closely aligned with my own values and beliefs on leadership and business; if you treat your employees and your customers well and fairly, it truly is a winning combination.